Terms of Service

Effective Date: August 4, 2026

Welcome to Country Wheelz. These Terms of Service ("Terms") govern your use of our website located at www.countrywheelz.ca and any purchases made through our store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Country Wheelz

Country Wheelz is a Canadian online retailer specializing in children's ride-on vehicles, electric ride-on toys, and related accessories. We operate as an online store and fulfill many orders through trusted supplier and logistics partners.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your province or territory of residence, or that you have permission from a parent or legal guardian.

3. Product Information

We strive to provide accurate descriptions, specifications, pricing, and images. However:

• Product colors may vary depending on your display.
• Specifications may change without notice.
• We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Product images are for illustration purposes and may differ slightly from the item received.

4. Pricing

All prices are listed in Canadian Dollars (CAD) unless otherwise stated.

Prices are subject to change without notice.

If a pricing error occurs, we reserve the right to cancel affected orders and issue a full refund.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities purchased.
• Verify payment information before processing.

If your order is cancelled after payment has been received, a full refund will be issued.

6. Payment

Payments are processed securely through Shopify Payments and other approved payment providers.

Country Wheelz does not store your full payment card information.

7. Shipping

Country Wheelz partners with third-party suppliers and shipping carriers to fulfill orders.

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for shipping delays caused by:

• Weather
• Customs
• Carrier disruptions
• Natural disasters
• Labour disputes
• Incorrect shipping information provided by the customer

Risk of loss transfers to the customer once the package has been delivered to the shipping address provided during checkout.

8. Returns and Refunds

Please review our separate Return Policy for complete details.

Items must meet the eligibility requirements outlined in our Return Policy before a return, exchange, or refund can be approved.

9. Warranty

Some products may include a manufacturer's warranty.

Unless otherwise required by law, Country Wheelz does not provide additional warranties beyond those offered by the manufacturer.

10. Product Safety

Many of our products are intended for children and require adult supervision.

Customers are responsible for:

• Following all assembly instructions.
• Inspecting products before use.
• Ensuring riders wear appropriate safety equipment where applicable.
• Following recommended age, weight, and operating guidelines.

Failure to follow safety instructions may increase the risk of injury.

11. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, Country Wheelz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of our website
• Purchase or use of our products
• Shipping delays
• Loss of profits
• Loss of data

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

12. Intellectual Property

All content on this website, including:

• Logos
• Branding
• Images
• Product descriptions
• Graphics
• Website design
• Text

is the property of Country Wheelz or its licensors and may not be copied, reproduced, or used without written permission.

13. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Introduce viruses or malicious software.
• Interfere with website security.
• Copy or exploit website content without permission.

14. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

15. Third-Party Services

Our website may use third-party services including payment processors, shipping carriers, analytics providers, and other service providers.

Country Wheelz is not responsible for the practices or policies of these third parties.

16. Governing Law

These Terms shall be governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.

Any disputes shall be resolved in the courts of British Columbia unless otherwise required by applicable law.

17. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of any revised Terms.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Country Wheelz

Website: www.countrywheelz.ca

Email: support@countrywheelz.ca